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Interested candidates kindly apply before 30/11/2024.
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Hiring for Senior 365 Support Engineer!!!
Job Types: Full-time, Permanent
Pay: Negotiable.
Benefits:
- Work from home
Schedule:
- Fixed shift
- Monday to Friday
- UK shift
Supplemental Pay:
- Performance bonus
Experience:
- total work: 3 years (Required)
Job description
we are looking for a Microsoft 365 Technical Specialist to join us.
The role of the Microsoft 365 technical specialist will be to work closely with Technical Director and assist in managing and running 365 resources.
Candidate should have worked in Microsoft365 migration projects also should have knowledge in onprem Active Directory (ADDC) and Azure.
Candidate should know MS Teams Setup and planning.
Candidate should know about Compliance and Governance (Purview) setup in Office365 also identity implementation.
Candidate should know how to write project proposals, Handover documents and user guides etc.
Candidate should have good home internet connection.
Key Duties and Responsibilities
- Ensuring the operational health of the Microsoft 365 environment including security, availability, maintenance, performance, interoperability and reliability
- Administration, support and configuration of Microsoft 365 for new and existing users
- Maintenance of SharePoint sites and sub sites, lists, libraries, and content (including pages, workflows, items, permissions and access etc.)
- Assist in the administration and support an enterprise-level Microsoft Exchange, Teams, OneDrive infrastructure, mobile access etc.
- Involved throughout the lifecycle of projects you will use your broad experience in Microsoft platforms and enterprise technology architecture (Azure/ Microsoft 365)
- Execute, manage and lead users through the on-boarding technical and support process
- Support and resolve specific user deployment issues
- Design, develop and communicate key on-boarding process and technology improvement feedback for on-boarding services and entire deployment cycle
- Maintain strong working knowledge of the current Microsoft 365 tools and understand the Microsoft roadmap and its impact to our business
- Interact daily with me to provide and share technical issue resolution knowledge and deployment/adoption processes best practices
- Setup monitoring and analysis to include audit log reports evaluation, system and storage utilisation reports, site and system usage, growth reports, and manage site collection quota settings
- If necessary, Training and educating end-users on O365 capabilities and collaboration tools (OneDrive, Teams, OneNote, Outlook etc.)
- Create and maintain detailed documentation of Microsoft 365 processes and procedures
- Develop and maintain technology roadmaps to ensure solutions remain leading edge in terms of functionality, security, performance and availability.
- Producing dashboard reports and management information, particularly around the consumption of licenses and resources as well as user adoption of the various components
Preferred Skills
- Experience in managing and supporting; inTune implementation, migration and administration
- Experience of O365 management tools for example; Intune, Azure, AAD, and the other O365 management portals
- Experience administering O365, Exchange, Azure Active Directory, Teams, OneDrive and SharePoint environment
- Experience with data sovereignty situations and options to comply
- Experienced in providing technical support to IT teams and end-user support to individuals
- Experience with PowerShell would be a highly desirable skill
